Returns & Exchanges

At Milkhouse Candle, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we accept returns of unused and unlit products within 30 days of delivery.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

2

Pack Your Items

Carefully repack your unused candles in their original packaging with sufficient padding to prevent breakage during transit.

3

Ship the Package

Affix the provided shipping label to your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing