Returns & Exchanges
At Milkhouse Candle, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we accept returns of unused and unlit products within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Carefully repack your unused candles in their original packaging with sufficient padding to prevent breakage during transit.
Ship the Package
Affix the provided shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
